Free Medicare GLP-1 help in Arkansas

Arkansas Senior Health Insurance Program (SHIP)

1-800-224-6330

Free, and they don’t sell plans. A counselor will read your drug plan’s list with you.

Find out who to call first

Question 1 of 3

Do you have Medicare drug coverage?

A Part D plan, or a Medicare Advantage plan with drug coverage.

Medicare in Arkansas

678,732 people in Arkansas were enrolled in Medicare, according to KFF's state health facts table, which is compiled from CMS enrollment counts for 2024.

Arkansas expanded Medicaid under the Affordable Care Act. Medicaid is a separate program from Medicare, with its own eligibility rules and its own list of covered drugs.

Medicare's rules for GLP-1 medicines are set nationally, so they are the same in Arkansas as everywhere else. What changes from state to state is which drug plans are sold where you live, which pharmacies are in their networks, and which prescribers are near you.

Free Medicare counseling in Arkansas

Arkansas Senior Health Insurance Program (SHIP) is Arkansas's State Health Insurance Assistance Program. Counselors are free, they are not paid by any plan, and they will read your drug plan's drug list with you.

Call 1-800-224-6330. The program's own site is https://insurance.arkansas.gov/consumer-services/senior-health/.

These contact details were checked against Arkansas's SHIP page, https://www.shiphelp.org/ships/arkansas/, in 2026-08.

What this directory lists in Arkansas

The directory holds 388 active public-source listings in Arkansas, spread across 67 counties.

  • Community Care Access: 286 listings
  • Telehealth: 57 listings
  • Provider: 27 listings
  • Nutritionist: 9 listings
  • Pharmacy: 8 listings
  • Coverage Specialist: 1 listings

Where the listings are in Arkansas

The counties carrying the most listings, set against Arkansas's 678,732 Medicare beneficiaries:

  • Pulaski County County — 48 listings
  • Washington County County — 37 listings
  • Benton County County — 20 listings
  • Sebastian County County — 19 listings
  • Miller County County — 17 listings

Places in Arkansas

From public federal data. It shows a place exists and how to reach it, not whether it prescribes GLP-1 medicines, so call first.

Community Care Access

1st Choice Healthcare Corning

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
1300 Creason Rd, Corning, AR, 72422-1716
Phone
870-857-3399
NPI
1942256508
County
Clay County County
Medicare
Confirm with resource
Community Care Access

1st Choice Healthcare Highland

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
2178 Us 62 412 Hwy, Hardy, AR, 72542
Phone
870-994-2202
NPI
1962824672
County
Sharp County County
Medicare
Confirm with resource
Community Care Access

1st Choice Healthcare Mobile Health Clinic

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
1300 Creason Rd, Corning, AR, 72422-1716
Phone
870-857-3334
NPI
1619649266
County
Clay County County
Medicare
Confirm with resource
Community Care Access

1st Choice Healthcare Paragould

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
1 Medical Dr, Paragould, AR, 72450-4017
Phone
870-236-2000
NPI
1730568189
County
Greene County County
Medicare
Confirm with resource
Community Care Access

1st Choice Healthcare Pocahontas

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
1016 McQuay Ave, Pocahontas, AR, 72455-2407
Phone
870-892-9949
NPI
1366498735
County
Randolph County County
Medicare
Confirm with resource
Community Care Access

1st Choice Healthcare Pocahontas

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
141 Betty Dr, Pocahontas, AR, 72455-3602
Phone
870-892-9949
County
Randolph County County
Medicare
Confirm with resource
Community Care Access

1st Choice Healthcare Salem

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
172 Highway 62, Salem, AR, 72576
Phone
870-895-2735
NPI
1912431818
County
Fulton County County
Medicare
Confirm with resource
Community Care Access

1st Choice Healthcare Walnut Ridge

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
201 Colonial Dr, Walnut Ridge, AR, 72476-1410
Phone
870-886-5507
NPI
1598711152
County
Lawrence County County
Medicare
Confirm with resource
Community Care Access

1st Choice Healthcare, Inc. Corporate Office

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
1001 N Missouri Ave, Corning, AR, 72422-7011
Phone
870-857-3334
County
Clay County County
Medicare
Confirm with resource
Nutritionist

AARON ANDERSON RD

Public NPPES listing with taxonomy: Dietitian, Registered.

Source
NPPES NPI Registry
Address
1 SAINT VINCENT CIR STE 210, LITTLE ROCK, AR, 722055407
Phone
501-552-4777
NPI
1669624474
County
Pulaski County
Medicare
Confirm with resource
Nutritionist

ABBY BENHAM RD, LD

Public NPPES listing with taxonomy: Dietitian, Registered.

Source
NPPES NPI Registry
Address
7301 ROGERS AVE, FORT SMITH, AR, 729034100
Phone
417-556-2296
NPI
1790556983
County
Sebastian County
Medicare
Confirm with resource
Telehealth

ABBY C RING NP

CMS Care Compare clinician profile with telehealth indicator. Primary specialty: NURSE PRACTITIONER.

Source
CMS Care Compare Doctors and Clinicians
Address
1 LILE CT, SUITE 100, LITTLE ROCK, AR, 722056239
Phone
5012021902
NPI
1073340899
County
Pulaski County
Medicare
Reported as accepted
Provider

ABEER HASHMI, MD, PA

Public NPPES listing with taxonomy: Emergency Medicine, Undersea and Hyperbaric Medicine.

Source
NPPES NPI Registry
Address
9501 LILE DR STE 888, LITTLE ROCK, AR, 722056233
Phone
501-202-6390
NPI
1992026918
County
Pulaski County
Medicare
Confirm with resource
Provider

ABIODUN JOSEPH ABIOYE M.D

Public NPPES listing with taxonomy: Internal Medicine.

Source
NPPES NPI Registry
Address
7301 ROGERS AVE, MERCY FORT SMITH, FORT SMITH, AR, 729034100
Phone
479-314-6000
NPI
1508500414
County
Sebastian County
Medicare
Confirm with resource
Provider

ACADEMIC PHYSICIANS SPECIALTY LLC

Public NPPES listing with taxonomy: Internal Medicine.

Source
NPPES NPI Registry
Address
1125 N COLLEGE AVE, FAYETTEVILLE, AR, 727031908
Phone
479-684-5191
NPI
1831463215
County
Washington County
Medicare
Confirm with resource
Provider

ACCESS URGENT CARE

Public NPPES listing with taxonomy: Family Medicine.

Source
NPPES NPI Registry
Address
2630 E CITIZENS DR, SUITE 3, FAYETTEVILLE, AR, 727034339
Phone
479-527-9966
NPI
1053347633
County
Washington County
Medicare
Confirm with resource
Telehealth

ADAM PERRY MD

CMS Care Compare clinician profile with telehealth indicator. Primary specialty: FAMILY PRACTICE.

Source
CMS Care Compare Doctors and Clinicians
Address
LITTLE ROCK, AR, 72201
Phone
7178566050
NPI
1467569947
County
Pulaski County
Medicare
Reported as accepted
Community Care Access

Advanced Health and Wellness

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
3729 N Crossover Rd, #107, Fayetteville, AR, 72703-5538
Phone
479-751-7417
County
Washington County County
Medicare
Confirm with resource
Provider

AHMED T ABDELAL M.D.

Public NPPES listing with taxonomy: Internal Medicine.

Source
NPPES NPI Registry
Address
11321 INTERSTATE 30, STE 308, LITTLE ROCK, AR, 722097067
Phone
501-455-7021
NPI
1548265572
County
Pulaski County
Medicare
Confirm with resource
Telehealth

ALEXIS A NICHOLS NP

CMS Care Compare clinician profile with telehealth indicator. Primary specialty: NURSE PRACTITIONER.

Source
CMS Care Compare Doctors and Clinicians
Address
TEXARKANA, AR, 71854
Phone
4302004350
NPI
1417793860
County
Miller County
Medicare
Reported as accepted
Pharmacy

ALLCARE SPECIALTY PHARMACY LLC

Public NPPES listing with taxonomy: Pharmacy, Community/Retail Pharmacy.

Source
NPPES NPI Registry
Address
10620 COLONEL GLENN RD STE 300, LITTLE ROCK, AR, 722048048
Phone
501-217-8880
NPI
1366706244
County
Pulaski County
Medicare
Confirm with resource
Community Care Access

ALTHEIMER CLINIC

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
309 S Edline, Altheimer, AR, 72004-8559
Phone
870-766-8411
County
Jefferson County County
Medicare
Confirm with resource
Telehealth

AMANDA HOOPER NP

CMS Care Compare clinician profile with telehealth indicator. Primary specialty: NURSE PRACTITIONER.

Source
CMS Care Compare Doctors and Clinicians
Address
WEST MEMPHIS, AR, 72301
Phone
9858927070
NPI
1215232731
County
Crittenden County
Medicare
Reported as accepted
Telehealth

AMANDA J ROGERS NP

CMS Care Compare clinician profile with telehealth indicator. Primary specialty: NURSE PRACTITIONER.

Source
CMS Care Compare Doctors and Clinicians
Address
TEXARKANA, AR, 71854
Phone
4302004350
NPI
1306365358
County
Miller County
Medicare
Reported as accepted
Telehealth

AMANDA KINCADE NP

CMS Care Compare clinician profile with telehealth indicator. Primary specialty: NURSE PRACTITIONER.

Source
CMS Care Compare Doctors and Clinicians
Address
CABOT, AR, 72023
Phone
5017439021
NPI
1154011872
County
Lonoke County
Medicare
Reported as accepted
Telehealth

AMBER NICOLE OVERSTREET NP

CMS Care Compare clinician profile with telehealth indicator. Primary specialty: NURSE PRACTITIONER.

Source
CMS Care Compare Doctors and Clinicians
Address
WEST MEMPHIS, AR, 72301
Phone
9858927070
NPI
1962151308
County
Crittenden County
Medicare
Reported as accepted
Pharmacy

AMERICAN HOMEPATIENT, INC.

Public NPPES listing with taxonomy: Durable Medical Equipment & Medical Supplies, Oxygen Equipment & Supplies.

Source
NPPES NPI Registry
Address
12120 COLONEL GLENN RD, STE. 4000, LITTLE ROCK, AR, 722102836
Phone
501-907-1001
NPI
1871594416
County
Pulaski County
Medicare
Confirm with resource
Community Care Access

Amity Community Health Center

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
210 N Main St, Amity, AR, 71921-9733
Phone
870-342-5606
NPI
1629017405
County
Clark County County
Medicare
Confirm with resource
Pharmacy

AMYCO INC

Public NPPES listing with taxonomy: Pharmacy, Compounding Pharmacy.

Source
NPPES NPI Registry
Address
700 LEXINGTON AVE, FORT SMITH, AR, 729014738
NPI
1295952398
County
Sebastian County
Medicare
Confirm with resource
Telehealth

ANNA K KERLEY NP

CMS Care Compare clinician profile with telehealth indicator. Primary specialty: NURSE PRACTITIONER.

Source
CMS Care Compare Doctors and Clinicians
Address
1 LILE CT, SUITE 100, LITTLE ROCK, AR, 722056239
Phone
5012021902
NPI
1144864539
County
Pulaski County
Medicare
Reported as accepted
Community Care Access

ARcare - 005

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
304 Highway 64 E, Augusta, AR, 72006-20ND
Phone
870-347-2534
County
Woodruff County County
Medicare
Confirm with resource
Community Care Access

ARcare - 009

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
2805 Mid Cities Dr, Bentonville, AR, 72712-4270
Phone
870-347-2534
County
Benton County County
Medicare
Confirm with resource
Community Care Access

ARcare - 011

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
104 Stuttgart Hwy, England, AR, 72046-1557
Phone
870-347-2534
County
Lonoke County County
Medicare
Confirm with resource
Community Care Access

ARcare - 028

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
2000 Harrison St, Batesville, AR, 72501-7444
Phone
870-347-2534
County
Independence County County
Medicare
Confirm with resource
Community Care Access

ARcare - 037

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
105 N 1st St, Augusta, AR, 72006-2307
Phone
870-347-2534
County
Woodruff County County
Medicare
Confirm with resource
Community Care Access

ARcare - 042

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
15 Old Sandy Rd, Mayflower, AR, 72106-9462
Phone
501-731-9780
County
Faulkner County County
Medicare
Confirm with resource
Community Care Access

ARcare - 053

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
700 Golf Course Dr, Searcy, AR, 72143
Phone
501-268-5540
County
White County County
Medicare
Confirm with resource
Community Care Access

ARcare - 057

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
14558 Highway 412, Huntsville, AR, 72740
Phone
479-351-0973
County
Madison County County
Medicare
Confirm with resource
Community Care Access

ARcare - 072

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
704 Golf Course Dr, Searcy, AR, 72143-4862
Phone
501-268-5540
County
White County County
Medicare
Confirm with resource
Community Care Access

ARcare - 077

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
103 Woodlane Dr, Searcy, AR, 72143-6113
Phone
870-347-2534
County
White County County
Medicare
Confirm with resource
Community Care Access

ARcare - 079

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
1600 W Holland Ave, White Hall, AR, 71602
Phone
870-347-2534
NPI
1982221065
County
Jefferson County County
Medicare
Confirm with resource
Community Care Access

ARcare - 082

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
212 W Monroe Ave STE B, Lowell, AR, 72745-9451
Phone
870-347-2534
County
Benton County County
Medicare
Confirm with resource
Community Care Access

ARcare - 083

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
1900 Malvern Ave, Hot Springs National Park, AR, 71901-7759
Phone
870-347-2534
County
Garland County County
Medicare
Confirm with resource
Community Care Access

ARcare - 086

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
6 Shackleford Dr, Little Rock, AR, 72211-2858
Phone
870-347-2534
County
Pulaski County County
Medicare
Confirm with resource
Community Care Access

ARcare - 091

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
2411 McCain Blvd, North Little Rock, AR, 72116-7571
Phone
870-347-2534
County
Pulaski County County
Medicare
Confirm with resource
Community Care Access

ARcare - 092

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
2424 W Main St, Russellville, AR, 72801-2531
Phone
870-347-2534
County
Pope County County
Medicare
Confirm with resource
Community Care Access

ARcare - 096

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
1792 E Joyce Blvd, Fayetteville, AR, 72703-5253
Phone
870-347-2534
County
Washington County County
Medicare
Confirm with resource
Community Care Access

ARcare - 097

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
1400 Murrell Taylor Dr, Jacksonville, AR, 72076-8118
Phone
870-347-2534
County
Pulaski County County
Medicare
Confirm with resource
Community Care Access

ARcare - 099

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
1601 N Church St, Atkins, AR, 72823-3234
Phone
479-480-4066
County
Pope County County
Medicare
Confirm with resource
Community Care Access

ARcare - 10

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
400 Highway 64 E, Augusta, AR, 72006
Phone
870-347-2508
County
Woodruff County County
Medicare
Confirm with resource
Community Care Access

ARcare - 102

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
11520 SR 27, Hector, AR, 72843-8710
Phone
870-347-2534
County
Pope County County
Medicare
Confirm with resource
Community Care Access

ARcare - 103

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
1500 Museum Rd, Conway, AR, 72032-4761
Phone
870-347-2534
County
Faulkner County County
Medicare
Confirm with resource
Community Care Access

ARcare - 106

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
600 Highway 365, Mayflower, AR, 72106-9595
Phone
870-347-2534
County
Faulkner County County
Medicare
Confirm with resource
Community Care Access

ARcare - 107

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
1810 E Highland Dr, Jonesboro, AR, 72401-6114
Phone
870-641-4354
County
Craighead County County
Medicare
Confirm with resource
Community Care Access

ARcare - 108

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
123 Central Ave, Searcy, AR, 72143-7329
Phone
501-268-1900
County
White County County
Medicare
Confirm with resource
Community Care Access

ARcare - 125

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
719 N Center St, Lonoke, AR, 72086-2547
Phone
501-676-6566
County
Lonoke County County
Medicare
Confirm with resource
Community Care Access

ARcare - 135

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
145 N Curtis Ave, Pea Ridge, AR, 72751-3407
Phone
870-347-2534
County
Benton County County
Medicare
Confirm with resource
Community Care Access

ARcare - 136

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
3057 Springdale Ave, Springdale, AR, 72762-4346
Phone
870-347-2534
County
Washington County County
Medicare
Confirm with resource
Community Care Access

ARcare - 137

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
1301 Highway 62 E, Mountain Home, AR, 72653-2708
Phone
870-347-2534
County
Baxter County County
Medicare
Confirm with resource
Community Care Access

ARcare - 138

HRSA-listed community health center or look-alike site. Public resource for community-based care access; confirm GLP-1 and Medicare support directly.

Source
HRSA Health Center Service Delivery Sites
Address
500 S University Ave, Ste 316, Little Rock, AR, 72205-5342
Phone
870-347-2534
County
Pulaski County County
Medicare
Confirm with resource

Questions about Medicare GLP-1 coverage in Arkansas

Does Medicare cover GLP-1 medicines in Arkansas?

Medicare's rules are the same in every state. For type 2 diabetes, a GLP-1 goes through your Medicare drug plan. Wegovy for heart-disease risk and Zepbound for sleep apnea also go through your drug plan. For weight management, the Medicare GLP-1 Bridge can cover Wegovy, Zepbound KwikPen and Foundayo from July 1, 2026 to December 31, 2027. What differs by state is which drug plans you can join.

Where can I get free Medicare help in Arkansas?

Call Arkansas Senior Health Insurance Program (SHIP) at 1-800-224-6330. It's the State Health Insurance Assistance Program for Arkansas: free, unbiased, and it doesn't sell plans. A counselor can read your plan's drug list with you and explain prior authorization and appeals.

Why do Medicare drug plans in Arkansas cover different medicines?

Each Medicare drug plan has its own list of covered drugs, its own price tiers, and its own rules such as prior authorization. The plans on offer depend on where you live, so two people in Arkansas can get different answers for the same medicine.

Does a place listed here prescribe GLP-1 medicines?

Not necessarily. Listings come from public federal data that shows a place exists and how to reach it. It doesn't record whether a place prescribes GLP-1 medicines or accepts a particular plan, so call and ask first.

What should I ask before I call?

Use the three questions at the top of this page. They'll tell you whether to start with your drug plan or your doctor, and give you the exact questions to ask.