State Health Insurance Assistance Program resource
Texas SHIP Medicare Counseling — Texas
About Texas SHIP Medicare Counseling
Texas SHIP Medicare Counseling is a State Health Insurance Assistance Program resource in Texas. Counselors give free Medicare help; they neither sell plans nor prescribe.
State Health Insurance Assistance Program lists it; no source records whether GLP-1 medications are prescribed here.
GLP-1 coverage at Texas SHIP Medicare Counseling
Texas SHIP Medicare Counseling neither prescribes nor dispenses; counselors read your formulary and explain tiers and exception requests, free.
Medicare's general GLP-1 rules are set out.
- Do you manage GLP-1 prescriptions for Medicare patients?
- Which Medicare plans do you take?
- What documents precede a prior authorization?
Insurance and Medicare at Texas SHIP Medicare Counseling
Texas SHIP Medicare Counseling is free to use and sells nothing. Counselors work from your own plan documents, so have them to hand.
Texas has not expanded Medicaid and counted roughly 4,770,640 Medicare beneficiaries as of 2026-08. Eligibility under 65 is narrower here, though dual eligibility still cuts Part D costs.
Texas Health Information, Counseling, and Advocacy Program (HICAP) answers formulary questions free at 1-800-252-9240; statewide rules sit.
Services and specialties
Texas Health Information, Counseling, and Advocacy Program (HICAP) counsels on plan comparison, formulary checks, prior authorization, appeals and Extra Help.
Getting help from this program
Texas Health Information, Counseling, and Advocacy Program (HICAP) works by phone and appointment rather than a walk-in address. Call 1-800-252-9240, or find local counselors through https://www.hhs.texas.gov/services/health/medicare.
- Medicare card and any Part D card
- Your plan's current formulary or member handbook
- Current medications and doses
- Any denial letter or Explanation of Benefits
Other options near Texas SHIP Medicare Counseling
The closest unrelated listing is 1 STOP CLINIC, listed under Provider in Harris.
Texas carries 932 listings across 130 counties, sampled below.
| Resource | Type | Distance |
|---|---|---|
| 1 STOP CLINIC | Provider · Harris | — |
| 15RX LLC | Pharmacy · Bexar | — |
| 1800TELEMEDCOM INC | Provider · Harris | — |
| 1918 WINTER STREET OPERATING CO LLC | Pharmacy · Harris | — |
| 1960 FAMILY PRACTICE PA | Pharmacy · Harris | — |
| 1960 FAMILY PRACTICE, PA | Provider · Harris | — |
| 1ST AMERICA INFUSION SERVICES LLC | Pharmacy · Dallas | — |
| 1st Choice Pediatrics | Community Care Access · Longview | — |
| 1ST CHOICE PRESCRIPTIONS LLC | Pharmacy · Dallas | — |
Common questions
Questions about Texas SHIP Medicare Counseling
What does Texas SHIP Medicare Counseling do?
Texas Health Information, Counseling, and Advocacy Program (HICAP) is Texas's federally funded Medicare counseling program, free to every beneficiary in the state. Counselors compare plans, read formularies, and work through prior authorizations and appeals. They do not sell insurance, prescribe, or dispense.
How do I contact Texas SHIP Medicare Counseling?
Call 1-800-252-9240, the statewide line for Texas Health Information, Counseling, and Advocacy Program (HICAP). The program also publishes local counselor locations at https://www.hhs.texas.gov/services/health/medicare.
Can Texas SHIP Medicare Counseling help with a GLP-1 prior authorization?
Yes — that is squarely inside what Texas Health Information, Counseling, and Advocacy Program (HICAP) handles. A counselor can locate the drug on your plan's formulary, identify its tier, and explain the exception or appeal route if it is excluded. Reach them on 1-800-252-9240.
What else is listed in Texas besides Texas SHIP Medicare Counseling?
This directory carries 932 Texas listings across 130 counties: 831 community care access, 57 telehealth, 25 provider, 9 nutritionist. The heaviest concentrations are Harris County (143), Dallas County (96), Bexar County (65), El Paso County (64), Travis County (54).
How many people does Texas SHIP Medicare Counseling serve?
Texas counted roughly 4,770,640 Medicare beneficiaries as of 2026-08, and Texas Health Information, Counseling, and Advocacy Program (HICAP) is open to all of them at no charge. Because Texas has not expanded Medicaid, counselors spend more time on the narrower eligibility pathways available here.
What GLP-1 medications does Medicare cover in Texas?
Part D can cover a GLP-1 prescribed for an approved indication such as type 2 diabetes; weight-management coverage varies by plan. Texas Health Information, Counseling, and Advocacy Program (HICAP) reads Texas formularies free at 1-800-252-9240.